Contact Velmora

We're here to help with your orders, product questions, shipping updates, and general enquiries. Contact our support team using the details below.

How Can We Help?

• Product information and availability.
• Order confirmation and order status.
• Shipping and delivery enquiries.
• Returns, refunds, and damaged products.
• Payment-related questions.
• General feedback and suggestions.

When Contacting Us

If your enquiry relates to an existing order, please include your order number and the email address or phone number used at checkout. This helps us locate your order and respond more efficiently.

We aim to respond as soon as reasonably possible. Response times may vary during busy periods and public holidays.

Thank you for choosing Velmora. We appreciate your trust and look forward to assisting you.